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Return policy

From the moment of receipt of the purchase you have 7 days to change your mind and return what you have purchased. We remind you that it is not possible to make partial returns and return one or more items at different times.

Returned products must be in perfect condition:
- Never worn
- Never used or washed
- Complete with labels and tags
C9fashions avails itself of the right to verify these conditions to proceed with the replacement / return.

The return is at your expense, once we have received it, we will contact you for shipping another item (at our expense) or refund (see methods below).

How to make a return
To forward the return request, write us an email to the following address at indicating the order number, the items to be returned, the quantities and the reason for the return. Alternatively you can send a whatsapp to the number 3895120412.

In case of purchase of items on sale or in promo with discounts, it will not be possible to make returns or exchanges.